Legal

Privacy Policy

Your privacy matters to us. Here's how we protect it.

calendar_today Effective: April 4, 2026

Welcome to VELRIX CORE™ ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

a) Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateways like Razorpay)

b) Non-Personal Information

Browser type and version
IP address
Device information and operating system
Pages visited and time spent on the website

How We Use Your Information

We use the collected information for the following purposes:

Processing, fulfilling, and delivering your orders
Managing your account and preferences
Improving our website, products, and services
Sending order updates, shipping notifications, and promotional offers
Preventing fraud, unauthorized transactions, and abuse
Complying with legal obligations

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Payment processors (e.g., Razorpay) for secure transaction processing
Delivery and logistics partners for order fulfillment
Analytics providers to help us understand website usage
Legal authorities when required by law or to protect our rights

Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to:

Enhance your browsing experience
Analyze website traffic and usage patterns
Remember your preferences and login sessions
Deliver relevant content and improve performance

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

As a user, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent for data processing at any time
Object to the processing of your personal data

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, it will be securely deleted or anonymized.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

shield